Contact us
We read every message. Here is the quickest way to get a useful reply depending on what you need.
General questions & tool suggestions
Ideas for new tools, feedback on an existing one, or anything else.
hello@utylo.comBug reports
A tool produced the wrong output, a page failed to load, or a file type wasn't accepted when it should have been. Please tell us which browser and operating system you were using, and — if it's safe to share — a sample of the input that triggered the issue.
hello@utylo.comPrivacy, data & advertising enquiries
Questions about our Privacy Policy, cookie handling, or the advertising network we use. Include the country you're contacting us from so we can respond under the correct legal framework (GDPR, CCPA, etc.).
hello@utylo.comLegal & takedown requests
DMCA notices, trademark concerns, or content removal requests. The subject line must start with "Legal:" so the message reaches the right person. Please include the specific URL and the legal basis for your request.
hello@utylo.comResponse times
Utylo is run by a small team, so we reply in batches rather than in real time. Expect a response within two to five business days for general questions and bug reports, and within one business day for privacy and legal requests. If a week has gone by without a reply, please send a follow-up — our spam filter has been known to eat the occasional message.
Before you write
A lot of common questions already have answers on the site, and reading these first will often get you a solution faster than we could reply:
- Every tool page has a Frequently Asked Questions section that covers the most common "why did it do that?" cases.
- Our Privacy Policy explains what cookies we set, what our advertising partner can see, and how to opt out.
- Our Terms of Service cover acceptable use, intellectual property, and the warranty position for tool outputs.
- The About page explains how the site is built and why certain tools are client-side only.
What not to send us
Please do not email us sensitive personal data, passwords, secret keys, or confidential documents — even as part of a bug report. If we need a sample to reproduce a bug, a redacted or synthetic example is always enough. If you accidentally send something sensitive, let us know and we will delete the message and any attachments immediately.
We do not accept guest posts, sponsored links, affiliate partnerships, or link-exchange requests. Emails of that type go straight to our spam folder and will not receive a reply.